Amazon India has been trying to compete against Flipkart and Snapdeal to have the biggest E-com market share in India. They spend millions on TV promotions, app downloads, digital media etc. And who can forget the Diwali sale, the first page TOI ads (wait, all the pages of TOI are just ads anyway).

If you are one of us who ordered from Amazon, chances are that your product never got delivered! We checked the Twitter timeline and found there are so many others going through the same suffering. Here are some tweets by frustrated buyers.

@amazonIN You ruined my Diwali. You ruined my Diwali Gift!
Order no: 402-6938830-3725923 #diwalisale #badcustomerservice #ecommerce

— Vishal Baldota (@Vishalbaldota) November 1, 2016

@amazonIN Hi, i placed an order 171-5120592-4838753 one month back, and its still not delivered. Is this your Diwali gift ?? #happyDiwali ? — Prateek Porwal (@drporwal) November 1, 2016

@AmazonHelp @amazonIN @JeffBezos product has not yet bn delivered evn aftr endless fake promises ruining the Diwali festivity for my beloved pic.twitter.com/kG1mGwI8Ow

— vipasa singh (@Vipasa07) October 31, 2016

The worst part is that they do not provide delivery boy’s number even after requesting!

 

@amazonIN guys dntget trapped in diwali sale they just eat up ur money dnt deliver the order and also dnt return the money. Worst site ever — jasgeet kour (@JasgeetKour) November 1, 2016

@BlueDartTweets made joke of everyone who worked even on Diwali, by not delivering from past 3 days. @amazonIN

— Nihar K (@NiharNK) November 1, 2016

@amazonIN @JeffBezos @RajivVellodi ..used diwali sale to gift father, delivery lost, wrongly marked it delivered, aft 15days refund,no gift pic.twitter.com/ZPDRCAfAQe — Sandeep Desai (@dsandeep4u) November 1, 2016

@AmazonHelp @amazonIN thanks for the diwali gift.. got a used, refurbished one delivered 5 mins back.. you guys are seriously hopeless … pic.twitter.com/zA1dqZwhe6

— Saurabh Minocha (@throttlemax) October 31, 2016

@amazonIN @JeffBezos – Order ID – 171-6507722-4042702 – Thank you for spoiling my Diwali and happiness. My only crime was to trust ‘Prime’. — vipasa singh (@Vipasa07) October 31, 2016

@amazonIN On 28th it changed the date to 31st. So it means it can’t be the Diwali gift. You guys sucks big time (2)

— loveish kalsi (@LoveishKalsi) October 30, 2016

@amazonIN my complain is Gati Courier is very very late my order not delivery second time not used Amazon shopping pic.twitter.com/0VnYnXYgOF — shankar verma (@verma_shanks) November 1, 2016

@amazonIN IRONY is when you receive THIS order after 12 days #amazonprime pic.twitter.com/T2ozdAMIOP

— keeping it real (@cool_guy200849) November 1, 2016

#Myntra spoils Diwali, order not delivered #146674728 pathetic service @myntra @MyntraSupport @snapdeal @amazonIN @flipkartsupport pic.twitter.com/FeNgAxhaob — Dhruv Jhaveri (@dhruv_jhaveri) October 31, 2016

@amazonIN order supposed to deliver on 29. But it says order return bcoz no one as at home while they didn’t call. Why is delay? pic.twitter.com/gR0YrcxWsz — Salman Shah (@DesignAvenger) October 31, 2016

@amazonIN hey M I going receive my order or what ?? I was supposed to receive on 29 th Oct .pic.twitter.com/2GzdZC7LkC

— Being_SULTAN (@Being_Ganesh27) October 31, 2016

All we can say is, instead of spending millions on promotion, spend some on good customer service!